Learning and development

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Our people are the heart of our business.

We’re committed to supporting colleagues to reach their full potential. Providing quality opportunities for professional learning and development is incredibly important to us, which is why we’re investing heavily in these areas.

We’re dedicated to creating a culture of learning, connection and possibility by developing the next generation of talent.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Royal Mail Academy

Royal Mail is undergoing massive change, embracing innovation to meet our customer needs, while delivering a trusted service as one of the UK’s best loved brands. Developing our employees and equipping them with the skills they need now and in future is crucial.

We’re focused on growth, innovation and learning – which is why we launched the Royal Mail Academy in 2022. We offer first class professional & technical training, along with a great range of learning resources. We’re passionate about developing our people, leaders, and our leaders of the future.

 

Our Digital Academy is powered by internal curated content, LinkedIn Learning, GetAbstract, VideoArts and more! Ensuring our people can learn anytime, anywhere!

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Hear from Company employees

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The Digital Academy
Our Digital Academy is a one stop shop for everything Learning - at a time and a place that suits you. Everyone has their own learning style and here you can sign up for a class, join a Connect and Learn session, read an article, watch a video, or get started on some e-learning.

If you join us in a management role, you’ll also have free access to LinkedIn Learning, offering a further wealth of learning topics. You can even make your own playlists and get individual recommendations.

It’s all there to guide you through your professional growth and support your personal development journey.
Something for everyone

From our purpose-built Academy floor at our flagship Midlands Super Hub, classrooms nationwide and virtual learning options, we offer a range of fantastic spaces to grow your skills and advance your career.

We provide a broad range of key learning opportunities from our technical operational training to our Senior Leadership development programs, all with our highly experienced Trainers or in partnership with selected top-flight learning providers.

We also provide professional development through apprenticeships up to level 7 in a range of specialisms and exciting graduate programmes. There really is something for everyone.

From our purpose-built Academy floor at our flagship Midlands Super Hub, classrooms nationwide and virtual learning options, we offer a range of fantastic spaces to grow your skills and advance your career.

We provide a broad range of key learning opportunities from our technical operational training to our Senior Manager programs, all with our highly experienced Trainers or in partnership with selected top-flight learning providers.

We also provide professional development through apprenticeships up to level 7 in a range of specialisms and exciting graduate programmes. There really is something for everyone.
Royal Mail Scholar
Open to all managerial-grade colleagues, Royal Mail Scholar offers high-quality apprenticeships to advance your career or excel in your current role.

You'll immerse yourself in a programme within one of our three core pillars of Leadership, Transformation and Specialist Skills. Each course will last a year or more and is fully funded by Royal Mail. You'll gain lifelong transferable skills while making meaningful contributions in your daily work. You'll also develop into a Royal Mail Leader of tomorrow, playing a crucial role in our transformation and supporting our strategic direction as a key specialist.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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Your personal development journey

Backy Miller, Product Engineer
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Leading self

If you’re eager to advance your skillset and learn future focused skills then our Accelerate programme is for you. We offer free access to LinkedIn Learning, self-development workshops and virtual workshops on a range of topics such as Storytelling with Data and Presenting skills.  
Backy Miller, Product Engineer
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Leading others

Join our our Chartered Management Institute (CMI)-recognised Ignite management development programme which provides the foundational management  skills needed to lead others in Royal Mail. The Ignite journey includes a 2-day intensive workshop with supporting skill builder modules. Once successfully completed you’ll receive a CMI certificate. Emerging Skills and Technical Skill Builder workshops and e-learnings complete the Ignite Journey.
Backy Miller, Product Engineer
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Leading leaders

For our senior leaders, we offer the reflective and interactive Ignite Advanced programme. This exciting, fully blended learning opportunity includes a 360 feedback process, and an intensive 2-day Chartered Management Institute (CMI)-recognised workshop, and interactive skill builder sessions. These elements provide the inspirational and essential skills to lead our leaders into the future.
Backy Miller, Product Engineer
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Supporting you every day

As well as structured and formal training and development opportunities, you’ll also receive daily support from your line manager. We'll encourage you to prioritise personal and professional growth through career conversations, regular check-ins, and annual performance and development reviews. You’ll work towards agreed personal and role-specifics objectives to ensure continuous development.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Discover more

Explore the stories behind our creative work place

What matters to us

Learn more about what matters to us. We're committed to creating an inclusive space where everyone can thrive personally and professionally, and using our platform to support our communities and the planet.

Frontline roles

Who ensures every letter and parcel is delivered safely to its destination? Our frontline operations teams form an essential network transporting and delivering mail, and maintaining thousands of vehicles, machines, properties and facilities across our network. Find out where you could make a difference.

Head Office roles

We looking for top talent across all areas of our business to drive our growth and transformation. Find out more about exciting opportunities in human resources, finance, sales and marketing, technology and more.

Early Careers

At Royal Mail, the learning never stops. With a variety of apprenticeships and graduate entry programmes on offer, we give our people the training and support to keep developing themselves.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.