United States

Fleet maintenance

TO BE UPDATED
Royal Mail operates one of the largest diverse fleet operations in the UK. The Fleet Maintenance team are essential in keeping our 48,000 vehicles on the road because Royal Mail is reliant on our iconic vans, and medium and large goods vehicles to deliver for our customers. It’s our in-house network of 117 workshops that enables this to run continuously, safely, and efficiently. Our mission is to maintain and improve the fleet, ensuring it meets the needs of a modern postal service while moving towards a Net Zero target. We're steadfast about safety, making sure regulatory compliance is never compromised and the protection of our people and the public always comes first. 

It’s not all about what happens in the workshop either. We have a great variety of technical & non-technical roles available, where people of all experience levels can learn and develop a range of transferable skills. Our people need to be adaptable and strong problem-solvers, since they’re diagnosing and fixing different vehicles, with different issues, every day.

Delivering more

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What sets the Fleet Maintenance team apart isn't just their essential role in keeping us connected; it's the opportunity to work on groundbreaking projects, such as testing electric and hydrogen vehicles, integrating telematics, and enhancing safety and compliance. This unique blend of tradition and innovation allows every team member to contribute to the future of one of the countries most trusted services. We’re looking for skilled mechanics and hands-on problem solvers who take pride in their work. As part of this dynamic, solutions-oriented team, you'll be at the forefront of fleet innovation, helping to transform Royal Mail into a greener, safer, and more successful organisation.

Our Fleet Maintenance team in numbers

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117

the total number of vehicle workshops across the UK

48,000

          total vehicles in our fleet

7,000

total number of electric vehicles in our fleet (and growing!)

Typical roles in fleet maintenance

Royal Mail Fleet has a team of over 1,000 people working together across our workshops. We're a supportive community where everyone helps each other succeed. We're looking for passionate people to drive innovation and keep our fleet on the road. We offer roles focused on technical skills, problem-solving, teamwork, and customer service. If you're adaptable, solutions-oriented, and committed to improving fleet efficiency and sustainability, join us.

The most important role in the team, our Vehicle Technicians are vital to maintaining our extensive fleet of diverse vehicles, including traditional fuel and electric vehicles, LCVs, and HGVs. You'll perform inspections, diagnostics, maintenance, and repairs on various vehicles and equipment, using your own toolkit and shared equipment in our modern workshops. We're looking for qualified mechanics (IMI Level 3 or equivalent) with experience in light and heavy vehicles, a valid UK driving license (preferably HGV), and high working standards. Flexibility and a team-oriented attitude are essential. There is always guaranteed work to be done and this is a great opportunity to work on diverse vehicles, enhance and maintain your skills, and contribute to the modernisation of one of the most iconic fleets in the country.

The Workshop Manager ensures top Fleet performance, meeting Operator requirements efficiently and cost-effectively. This role drives cultural change and oversees workshop performance in a specific area, focusing on safety, legal compliance, cost, and stakeholder satisfaction. Key responsibilities include managing a team of Vehicle Technicians, meeting safety and legal targets, optimising maintenance services and costs, and ensuring industry standards. Essential skills are stakeholder management, influencing, relationship-building with Trade Unions, leadership, and flexibility for multiple shifts and travel. Experience in dispersed maintenance operations, managing people and leading teams through change, and knowledge of vehicle compliance and road transport legislation are crucial. Candidates need a full driving license and IMI Level 3 qualification in Light or Heavy vehicle maintenance and repair.

The Area Fleet Maintenance Manager (AFMM) plays a crucial role in delivering the Fleet vision and driving cultural change among maintenance teams to ensure efficient, commercial decision-making. They oversee Fleet Workshop performance in their region, focusing on safety, legal compliance, people, stakeholder satisfaction, and financial metrics. Responsibilities include managing fleet maintenance, optimising costs, ensuring legal and safety compliance, and deploying new business strategies. The AFMM handles multiple workshop sites, manages a significant budget and headcount, and drives commercial income growth. You’ll need leadership experience, as well as stakeholder management, financial acumen, and knowledge of vehicle compliance and road transport legislation. A full driving license and relevant qualifications are also required.

Meet our people

Meet Jordan-Lewis

Jordan-Lewis has been with Royal Mail for 9 years and is currently working as an Assistant Workshop Manager in the South West. Watch his film to hear what a typical day looks like, what has presented the biggest challenge, and who he thinks this role would be ideal for.

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Meet Caitlin

Caitlin completed our apprenticeship programme so now has an NVQ level 3 in light and heavily vehicles. She’s always enjoyed working on a range of vehicles and you won’t find a much bigger range than the Royal Mail fleet which includes HGVs, vans and cars. Watch her film and find out how she’s found the apprenticeship and why she’d recommend it.

Meet Katie

Katie is on our four year apprenticeship. She's spent three years learning her craft on light vehicles and is now moving on to our HGVs. It's a lot to take on, but she's always had the support to help her learn and balance her time at college all the way through. Watch her film and find out what she's enjoyed most about the programme.
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Our apprentices earn while they learn, gain industry‑recognised qualifications, and help maintain one of the UK’s largest fleets.

Your Benefits

 We offer a variety of perks and benefits designed to suit your lifestyle, and support your mental, physical, financial and social wellbeing. Our standard core benefits are below, but role-specific benefits and variations may apply. You'll find these listed on the job description. 

Your Wellbeing, Our Priority

Our wellbeing programme offers free 24/7 support for physical, mental, financial, and social health, including a confidential helpline, advice portal, and Help@Hand with online GP appointments and more. Click here to find out more. 

Annual leave rising with length of service

You’ll enjoy 22.5 days of annual leave to relax and recharge, increasing the longer you’re with us.

Supportive and generous company sick pay

Our company sick pay scheme offers reassurance and support during periods of ill health, helping you focus on getting better when you need it most.*

*Subject to a qualifying period.

Grow a career that works for you

Opportunity and support to grow your career through a wide range of learning and development resources, including the Royal Mail Academy, helping you build new skills and explore new opportunities.

Save for your future

You’ll join our market leading contributory pension scheme*, designed to help you build long term financial security. Ask our chatbot, Penny, for more information on how the pension scheme works.

*Subject to a qualifying period.

Paid leave for parents

We offer paid paternity leave, enhanced maternity pay*, shared parental leave and adoption leave, supporting you as you welcome your new arrival.


*Subject to a qualifying period.

Additional benefits through My Bundle+

Access your personal My Bundle+ account with 800+ retail and lifestyle offers, including savings on groceries, days out, holidays and household bills. You can also choose from direct purchase options like a Healthcare Cashplan, Dental Cover, Travel and Life Insurance, Hospital & Death Benefit Plans and Critical Illness cover, with some employer funded benefits available depending on your role and contract.

Connect to our hiring managers

Apply online

Submit your application through our website.

Screening (if applicable)

Intial phone call or video call with a Recruiter.

Interview

Meet with the Hiring Manager.

Offer and checks

Receive offer and complete background checks.

Onboarding

Begin preparing for your new role.

Application process

Your journey to joining our team; from application to onboarding, here's what you can expect.

Apply online

Submit your application through our website.

Phone Screening (if applicable)

Initial phone call with a Recruiter.

Interview

Meet with the Hiring Manager.

Offer and checks

Receive offer and complete background checks.

Onboarding

Begin preparing for your new role.

Join our Talent Community

Interested in Royal Mail but don't see the right vacancy for you today?

Join our Talent Community and get personalised job opportunities and insights from our Talent Acquisition team. 

Discover more

Explore the stories behind our creative work place

Temporary roles

We get extremely busy at certain times of year and are always looking for flexible workers to help us ensure everybody’s mail arrives on time. Find out more about temporary and seasonal jobs available near you.

Frontline roles

Who ensures every letter and parcel is delivered safely to its destination? Our frontline operations teams form an essential network transporting and delivering mail, and maintaining thousands of vehicles, machines, properties and facilities across our network. Find out where you could make a difference.

What matters to us

Learn more about what matters to us. We're committed to creating an inclusive space where everyone can thrive personally and professionally, and using our platform to support our communities and the planet.

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We believe that we’re at our best when you’re at yours.

That’s why building a strong culture is important to us - once you join the flock, we have many ways for you to get involved and bring your “whole self” to your role.
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