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What matters to us

Royal Mail is something special - a well-loved brand people can rightly be proud of. We have an unmatched network that makes billions of precious deliveries every year. But we're more than letters and parcels.
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We’re more than just the UK’s best recognised and most trusted delivery company. We’re a modern, climate-conscious, and digitally innovative business with over 500 years of history. We exist to connect customers, companies, and countries and our people are the heart of our operations. On this page, learn more about who we are, what we stand for, and the role we play in the community.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Royal Mail in numbers

1516

We've been operating across Britain for over 500 years.

30 million

the number of addresses we deliver to in the UK every week.

130,000

the number of colleagues it takes to keep the network running.
A sense of mutual respect and mindfulness permeates our culture-in fact, it's the key to our success.

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Journey of a parcel

It's takes a complex network to keep the country connected - watch the journey of a parcel to learn more. Join us at Royal Mail Group and see firsthand the teamwork that ensures every package finds its way home. 
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When you’re part of Royal Mail, you’re part of something special.

We've been delivering for the UK for over 500 years, and we're proud of the vital role we've played in keeping people connected throughout history. The tireless work of our teams was never more important than during the COVID-19 pandemic. This video celebrates our unwavering commitment to deliver for the country, through the toughest of times.
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Our values

They shape our culture and underpin everything we do. We focus on our customers and providing a reliable and convenient. We want our people to be proud to work for Royal Mail.
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Be Brilliant

We pride ourselves on knowing our stuff. We're always looking ahead, exploring new innovations to stay on top of what people will need next. 
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Be Positive

Great things are possible. We work together to make them happen, so we always give our customers the very best service.
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Be part of it

We embrace difference, recognising that together we are stronger. We appreciate each one of our customers; they're the centre of our world.
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

What matters to us

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Your Wellbeing

We want to ensure our colleagues are healthy, safe and well at work, so together as a team we can reach our potential. Learn more about the steps we have taken to enhance our colleague health and wellbeing support.
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Learning and development

We’re committed to supporting our people to reach their full potential. Giving our people quality opportunities to learn and develop professionally is incredibly important. Find out more about how we're investing in learning and development. 
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Community and environment

We’re proud to play a unique and vital role in the UK. Learn more about how we’re leading by example in the fight against climate change, preparing for a low-carbon future, and making a positive impact on our communities.
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Inclusion and belonging

We’ve got a big part to play in bringing people together and have a proud history of connecting communities across the nation. Learn more about our inclusive culture, where everyone is treated with dignity and respect.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Explore where you could start your journey

Explore the stories behind our creative work place
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.