Diversity, Equity and Inclusion

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When you’re part of Royal Mail, you’re part of something special. We all have a part to play in nurturing One Royal Mail – our equitable, inclusive and accessible culture – so everyone is supported to develop, thrive and be the best they can be.

One Royal Mail is about building connection and belonging for all our people. It’s about creating safe spaces to discover diversity, be great allies and build a welcoming environment, so that every colleague and customer feels connected to our community.

Shaping the future

We celebrate diversity in all its forms including age, disability, marital or civil partnership status, pregnancy or parental status, race, ethnicity and national origin, religion, faith or belief, gender identity, and sexual orientation.
We aim to be known as an inclusive, fair, and accessible workplace where our people feel they belong and everyone can grow and succeed, making us the best employer in every village, town, and city. Learn more about how we plan to achieve this below.
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Increasing
diversity

We foster a diverse, inclusive workplace where everyone feels valued and can contribute fully.
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Generational transformation

We leverage our brand, locations, and diverse roles to attract the next generation.
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An inclusive environment

We’ll create a workplace where everyone can thrive and feel they belong.
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Vibrant national networks

We’ll partner with our employee networks nationally to expand their reach.
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A force for
good

We’ll use our size and influence to collaborate with external partners for greater good.
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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Our priorities

Meet Winnie, Head of Diversity, Equity and Inclusion, and find out more about her vision and priorities for advancing DEI at Royal Mail. She outlines her five-pillar strategy, which includes impactful initiatives to promote youth employment. You’ll also hear about her passion for DEI and the personal role models who inspire her.

Why does diverse leadership matter to us?

Meet Nick, our Chief Commercial Officer. In this video, Nick and some of the senior leaders from across our business share their perspectives on the importance of diversity in Leadership. They discuss why it matters to them personally and how it drives success and innovation within Royal Mail. Discover the benefits of diverse leadership and the positive impact it has on our business.

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A sense of mutual respect and mindfulness permeates our culture-in fact, it's the key to our success.
Learn more

Our employee resource groups

Royal Mail has seven employee resource groups, connecting and bringing together people from all parts of the company. They were started by our people, for our people and are a great way to meet new colleagues. Our networks play a critical role in supporting the needs of our colleagues. They amplify the colleague voice as part of the One Royal Mail action plan. Our vibrant networks create communities for our diverse colleagues to celebrate dimensions of difference and create safe spaces for dialogue between underrepresented groups and allies. Read more about each group below.
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EmbRace

EmbRace seeks to empower and enable black, Asian and minority ethnic groups to bring their whole self to work, access equal opportunities for personal and professional growth and make a positive contribution to Royal Mail and the communities we serve.
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LGBTQ+ and friends

LGBTQ + & Friends is a safe space and growing community for LGBTQ+ colleagues and our allies. We’re breaking barriers and building allies so every colleague can feel empowered and comfortable being themselves.
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Women & allies

Women & Allies exists to promote inclusivity and create a sense of community, celebrate success and create an open and safe space to talk about issues experienced by female colleagues at Royal Mail.
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enAble

enABLE supports colleagues going through diagnosis, living with a disability, and their allies. Not all disabilities are visible, and the range of conditions that disability encompasses is vast. enABLE are committed to educating the business to create a more accessible environment, and providing a safe space to ask, learn, support, and champion inclusivity.
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Caring

This ERG for working families is dedicated to creating a supportive network for colleagues across the business. We aim to empower our leaders and managers with the skills to understand and accommodate the diverse needs of our workforce. By collaborating with external charities and organisations, we seek to provide relevant resources and support to those in need.

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NextGen

The ERG reinventing Royal Mail for the next generation. NextGen aim to create a positive and inclusive work environment, where everyone feels they are able to bring their full selves to work. We are passionate about providing opportunities for everyone to realise their full potential through their careers at Royal Mail.

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MilNet

The MilNet ERG is about empowering veterans, reservists, cadet force adult volunteers, and spouses/partners by fostering a sense of belonging and inclusion in a supportive community. Providing tailored resources to address their unique needs.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Our achievements

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We’re determined to create a welcoming and safe working environment where everyone is supported to develop, thrive and be the best they can be. Our This is Me campaign represents our commitment to making sure everyone feels comfortable to share who they are. By understanding more about what makes our people diverse and unique, we can create initiatives that directly address our colleagues’ needs and concerns. We’re dedicated to building a fair, inclusive and accessible workplace where everyone feels they belong and can achieve their goals
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As part of our commitment to foster an inclusive environment, where colleagues feel they can thrive and belong, Change for Good is our ongoing all-encompassing campaign that encourages and serves as a reminder to continue to change for the better, by role modelling and living out our values. We’re launching a series of learning sessions and guidance in partnership with our employee network groups to help colleagues recognise, report and rectify challenging behaviours.
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We're committed to supporting disabled applicants and colleagues at all stages of the employment cycle. We provide training, career development, and promotion opportunities. Our operations managers complete Disability and Reasonable Adjustments training to ensure that they are confident and effective in supporting colleagues with disabilities. We provide support and training for colleagues with existing disabilities and for those who have become disabled during their employment. Royal Mail is proud to be part of the UK’s Disability Confident scheme and to have achieved Disability Confident Employer status.
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Be you, with us

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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Our partnerships and accreditations

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Business in the Community

Business in the Community partner

Everywoman silver partner

Everywoman silver partner

Armed Forces Covenant

Business Disability Forum partner

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Discover more

Explore the stories behind our creative work place

Frontline roles

Who ensures every letter and parcel is delivered safely to its destination? Our frontline operations teams form an essential network transporting and delivering mail, and maintaining thousands of vehicles, machines, properties and facilities across our network. Find out where you could make a difference.

Head Office roles

We looking for top talent across all areas of our business to drive our growth and transformation. Find out more about exciting opportunities in human resources, finance, sales and marketing, technology and more.

What matters to us

Learn more about what matters to us. We're committed to creating an inclusive space where everyone can thrive personally and professionally, and using our platform to support our communities and the planet.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.