Delivering more
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We’re growing our business and brand, supporting our people where they need it, managing finances effectively, conducting our business ethically, honestly, and with integrity, and giving every employee a platform to share their ideas. Our Head Office teams drive us to stay at the forefront of the sector, helping us identify what we can be doing better, focus our efforts, and guide our growth through transformation and change.
Explore head office careers
Finance and procurement
Royal Mail’s finance and procurement team is crucial for delivering insights that drive strategy and growth. We seek creative and analytical problem solvers with strong financial acumen and data handling skills. We value all-rounders who can both crunch numbers and present to senior stakeholders. You’ll influence business decisions, with the support to work in a way that works for you and a focus on your personal development.
HR
Join Royal Mail to help transform our business for a sustainable future. We're seeking confident, resilient communicators with HR expertise in business partnering, industrial relations, talent, recruitment, learning, pensions and more. If you embrace change with enthusiasm, can build and motivate teams, and educate stakeholders while supporting our 130,000-strong workforce, you'll receive support, training, and mentoring to help you thrive and contribute to our mission of connecting the UK.
Legal, risk and governance
Royal Mail's Legal, Risk, and Governance teams ensure seamless nationwide delivery and data security. They offer roles in legal, privacy, health & safety, audit, and risk, requiring specialist qualifications. Whatever your specialism, you’ll find challenging work, exposure to diverse operations, senior stakeholder access, and strong leadership support, all within a positive culture promoting work/life balance and personal development.
Projects, transformation and change
We’re in the most significant period of transformation in our history, evolving to meet modern customer needs and maintaining our status as an industry-leader. To support our evolution, we’re seeking passionate change makers and transformation experts who excel in dynamic environments and can connect strategy with execution. You’ll design and implement transformational changes, balancing efficiency, quality, safety, and performance. In return, you’ll become part of a collaborative, supportive and rewarding work environment with the power to shape the future of Royal Mail.
Media and communications
Royal Mail is changing, and that means staying connected to our colleagues, customers and communities has never been more important. We're seeking passionate communication experts to drive change, informing and inspiring our workforce, and support environmental and social goals, including achieving Net Zero by 2035. Join us and receive the trust and support to make a difference.
Sales and marketing
Royal Mail’s commercial team excels in customer care, product innovation, and market growth. We’re seeking adaptable, problem-solving individuals with strong communication skills. You’ll enjoy a fast-paced, collaborative environment, building relationships, creating innovative solutions, and delivering excellent service. In return, you’ll work with top brands, developing award-winning campaigns, and contributing to the transformation of a historic national insitution.
Technology
Joining Royal Mail means impacting communities and transforming a historic institution with technology. Our teams drive change with AI, automation, engineering, and cybersecurity, enhancing customer experiences and supporting critical services. You'll find scale, opportunity, and trust, helping to create a digitally connected culture and shape the future while honouring our 500-year heritage.
Meet our people
What our employees are saying
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The size of the organisation enables individuals to move around departments and seek new experiences, which I have taken great advantage of, with roles in Taxation, Internal Audit, Investment Appraisal, Operations Finance (HQ and Regional) and now for the last 8 years in Commercial leading on investment and governance on our product developments."
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“As my role transitioned from a sales focus to an operational one, I had the opportunity to become Parcelforce’s first female Area General Manager…this role was both challenging and rewarding, often pushing me out of my comfort zone and testing my abilities.
I progressed from business development through various roles to my current role as Commercial Director for Parcelforce, also completing a Level 7 apprenticeship Master’s qualification. The opportunities I've encountered have kept me dedicated to the group, and while the challenges have been significant at times, I've had the privilege of working with great people and building lifelong relationships. I genuinely enjoy working with our customers, sales teams, and colleagues.”
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“I was attracted to Royal Mail, quite simply, because it was the biggest player in town…that was a super exciting time as the opportunity to help transform one of the UK's oldest organisations through its next phase.
Since then, I have had opportunities I couldn't have imagined and I get to work with the best brains in the industry, and they in turn push me to be better and grow within myself too. Royal Mail is never dull, and the constant new challenges, opportunities to learn and progress, and working with great people is what has kept me here.”
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"When I joined Royal Mail, I initially anticipated staying for a few years before moving on. However, I quickly realised that the people here are the company's greatest asset. The supportive environment and the emphasis on everyone's contributions create a positive atmosphere that makes coming to work enjoyable every day.
Overall, the combination of career progression, a supportive team culture, engaging work, and excellent benefits has made my time at Royal Mail very fulfilling. I have recently been promoted to Head of Central Finance and am genuinely excited about this opportunity. I look forward to continuing to contribute to Royal Mail's success."
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"Royal Mail, for me, is a historic company that everyone recognises, somewhat symbolic in many ways of our country which is what attracted me initially as well as my desire to explore other sectors.
The main reason I have stayed at Royal Mail for almost 15 years is mainly due to the people and the teams of Finance and Operational Managers and Key Stakeholders that I have worked with, having this absolutely outweighed the pressures and challenging situations that I have had over the years. Obviously, the attractive salary, benefits and 6 weeks annual leave does help especially having two children to keep!"
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"Our team is special because we thrive on collaboration and diversity of thought. Every member, no matter their level, has a voice. We believe in empowering our people with autonomy and ownership over their projects, fostering a culture where everyone feels supported and motivated to succeed.
We’re passionate about supporting individuals at the start of their careers, offering mentorship, structured training, and opportunities to rapidly grow and develop within a supportive, collaborative environment."
Application Process
Connect to our hiring managers
Apply online
Submit your application through our website.
Screening (if applicable)
Intial phone call or video call with a Recruiter.
Interview
Meet with the Hiring Manager.
Offer and checks
Receive offer and complete background checks.
Onboarding
Begin preparing for your new role.
Join our Talent Community
Join our Talent Community and get personalised job opportunities and insights from our Talent Acquisition team.
Discover more
What matters to us
Learn more about what matters to us. We're committed to creating an inclusive space where everyone can thrive personally and professionally, and using our platform to support our communities and the planet.
Early Careers
At Royal Mail, the learning never stops. With a variety of apprenticeships and graduate entry programmes on offer, we give our people the training and support to keep developing themselves.
Temporary roles
We get extremely busy at certain times of year and are always looking for flexible workers to help us ensure everybody’s mail arrives on time. Find out more about temporary and seasonal jobs available near you.